Doing what's right is my guarantee against future misfortunes!

Bug R off’s technicians are the best in the business. All of the team strive to deliver professional, prompt and friendly service to give you the best pest control experience at all times. If at any time we fail to deliver to your expectations, here's what I'll do:

Send me an email to or post me a letter to P.O. Box 253, Horsham VIC 3402 outlining your concerns (include your name and invoice number). I will personally investigate the problem, find a workable solution and report back you to you. Isn't that a better solution than using a fly-by-nighter who you can never contact when there is a problem? I'm not saying we will get it right every time, but I am saying that you have my personal promise that we will do everything in our power to have you stay a loyal and satisfied client for many years to come.